FAQ
Problem: It's a known problem that it could happen that by first account linking of the Alexa Skill you get a error message. Solution: Just retry ...
Wed, 23 Oct, 2019 at 2:35 PM
Problem: If you get an error like shown in the Image below. This is mostly because you try to make the account linking of the Alexa skill in the Alexa App ...
Wed, 23 Oct, 2019 at 2:35 PM
Problem: Actually you can use your Zehnder app if you are not connected to the Network where also the Comfo Air Q device is connected. That means you are ...
Sun, 12 Jan, 2020 at 5:50 PM
Problem: When you try to enable Alexa Functionality on an Android device you get the error message "Enable Alexa failed" as soon as you choos...
Wed, 4 Dec, 2019 at 8:37 AM
Problem: On an Android App of Zehnder Comfo Control App the connection to the LAN Connect C Box is lost after the App is closed. On every new start of the...
Wed, 4 Dec, 2019 at 8:37 AM
Problem: When I login on the dashboard with my Amazon Account I get following error message: "The resource you are looking for has been removed, had ...
Wed, 13 Nov, 2019 at 10:22 AM
Problem: With the Android Version 1.5.0.4 (61) of Zehnder Comfo Control App you ger every 1 hour a message from the app with "Alexa Support enabled&q...
Wed, 11 Dec, 2019 at 3:56 PM
Problem: You got the following error Message from Zehnder Comfo Control app on ios v1.5.0 (1700000028). Status: The problem is known and we are alre...
Wed, 4 Dec, 2019 at 1:59 PM
Problem: With the iOS V1.5.0 (170000029) of Zehnder Comfo Control App you ger every ~15-60 minutes a message from the app with "Cloud.Connection_Esta...
Wed, 11 Dec, 2019 at 3:57 PM
You can use following utterences with Alexa. English: Alexa set {device name} to {number} Description: This is to set temperature in normal mode t...
Sun, 8 Dec, 2019 at 8:05 PM